Shipping & Returns

Shipping Policy

Your order will arrive within 4 working days* if it's placed by 23:00 local time. Delivery is available Monday - Saturday (excluding public holidays). We'll email you a link to your tracking information once your parcel has been shipped from our warehouse. 

Return & Exchange Policy

You can return any item for a refund, within 28 days of receiving your original order. If you'd like a refund for your goods but you can't return them to us for any reason, then a refund for those goods will be at our discretion.

 

We'll refund the price you paid for your item, including sale items back to your original payment method.

 

The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!

 

We're not responsible for any items that are returned to us by mistake. If you want these returned to you, we may request that you cover the delivery cost.

 

All returned items should be sent in their original condition and packaging including tags e.g. dried product must be returned with the original packaging. 

 

In the unlikely event that an item is returned to us in an unsuitable condition or outside of the 28 day return policy, we reserve the right not to refund you. If you want these returned to you, we may request that you cover the delivery cost.